Delivery & Returns

Next day delivery to UK mainland is available for all stocked items.  International delivery is available, please enquire for best prices and delivery options.

Cut Off Times

Place your order before 3:00PM for next day delivery of stocked products. For any non-stock items we will contact you to advise the delivery date.

Same Day Deliveries

Same day delivery service is available with our fleet of own vans for Aberdeen and Aberdeenshire postcodes. Orders placed before 9:30AM can be delivered same day, please contact our sales office for more information.

Returns Policy

You can return any unwanted item within 30 days of invoice date. A full credit will be issued as long as it is unused, in a saleable condition, with original packaging and with all component parts.

To return any items please contact us for authorisation before despatching, and a copy of the original delivery note must be included with the goods.

The returns address is as below:

F.A.O: Returns Department
Denmore Place
Bridge Of Don
AB23 8JS

We offer a carrier pick up service if you do not have a method of returning the goods to the above address, the cost of this will be deducted from your credit. For more information call our customer service team on 01224 707488 or email:

Faulty Goods

Any goods that arrive to you and are faulty or damaged, please contact us on 01224 707488 or within 48 hours of receiving the goods and we will collect and re-deliver replacement goods as quickly as possible.